EXERCISE CONSULTATION

Cancellation Policy

Here is the updated booking policy with the changes you requested: # Booking Policy Thank you for considering our fitness services. To ensure a smooth booking process, please review our booking policy: ## Booking and Scheduling - All bookings for online exercise consultations, virtual training, in-person training, and nutrition consultations must be made through our online booking system. - Appointment times are subject to availability. We recommend booking well in advance to secure your preferred time slot. - You will receive a confirmation email once your booking is complete. Please check this email for the details of your appointment. ## Cancellations and Rescheduling - If you need to cancel your appointment, please do so at least 12 hours in advance. This allows us to offer the time slot to another client. - If you need to reschedule your appointment, please do so at least 24 hours in advance. - Cancellations or rescheduling requests made less than 12 hours before the appointment time will be subject to a $5 late fee. - No-shows or same-day cancellations will be charged the full service fee. ## Payment and Refunds - Payment for all services is due at the time of booking. - We accept the following payment methods: [list your accepted payment methods]. - Refunds will only be issued for cancellations made at least 12 hours in advance, or in the case of a service being unavailable due to an emergency. - When issuing a refund, we will refund the service fee paid, excluding any taxes or fees. The refund may be provided in the form of a gift card or coupon code to be used towards a future session, at our discretion. ## Client Responsibilities - Please be ready to start your session at the scheduled time. We may need to end the session early if you are late. - Provide accurate and up-to-date information about your health, fitness level, and any injuries or conditions that may affect your participation. - Follow the instructions and guidance provided by your trainer or consultant to ensure the safety and effectiveness of the session. If you have any questions or concerns about our booking policy, please don't hesitate to contact us at support@timbr.fit